Store policies
Our commitment​
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At stacks we are dedicated to delivering delicious, fresh mini pancakes with a side of friendly service. Please take a moment to read our store policy to understand how we operate.
Payments
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Customer service
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We value every customer and aim to make your experiences sweet and satisfying. If you have any feedback, we'd love to hear from you.
Orders and service​
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All orders are made fresh on site. Once your order is placed and prepared, we cannot make changes.
Private event bookings
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Please see terms and conditions for details
Payments
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We accept all major credit cards, cash, and contactless payments.
All prices are in NZD
Refunds/exchanges
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Due to the nature of our product (made fresh and perishable) we do not offer refunds for change of mind.
If you are unhappy with your order for any reason, please let us know immediately so we can fix it on the spot.
For serious concerns or complaints, please contact us directly within 24hours.
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